Aortic Healthwork Group is a strategic advisory agency committed to transforming the hospital industry.
We specialize in three core domains : clinical operations, patient experience, and population access. We serve private, public, and international hospitals through a distinctive approach that combines commercial insight with health communication strategy.
As a trendsetter, we embody the values of science, creativity, and humanity. Our work blends growth focused strategies with evidence based and innovative practices.
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Aortic Healthwork Worldwide partnered with a public hospital to redesign patient experience across 12 critical touchpoints, from arrival to discharge. Through experience mapping, co-designed service standards, and a targeted empathy based program, the hospital established a measurable framework for consistent, human centered care. The intervention led to a 36% increase in patient satisfaction, reduced waiting times, and improved staff morale.
Aortic Healthwork Indonesia partnered with a leading cardiac center to design and implement a research governance unit that aligns clinical innovation with institutional credibility. This engagement demonstrated how strategic research governance can enhance a hospital’s scientific positioning elevating research from isolated efforts to a coordinated and commercially relevant institutional capability.
Aortic Healthwork Worldwide collaborated with a university affiliated hospital to embed a culture of service excellence across clinical and non clinical units. The initiative introduced a unified service values framework, integrated experiential learning modules, and launched peer driven coaching across departments. Leadership alignment was reinforced through structured dialogue and internal performance rituals.
Aortic Healthwork Indonesia supported a hospital in structuring a long term partnership with a multinational pharmaceutical company, aimed at balancing commercial growth with scientific credibility. Through joint strategic planning, governance design, and cross functional workshops, we helped both parties establish a shared value framework, identify co branded research opportunities, and formalize ethical engagement standards.
Aortic Healthwork Worldwide collaborated with a hospital research unit to translate findings from its gut microbiome study into a public facing health campaign. Through narrative development, media planning, and multi-channel activation, we transformed complex microbiome insights into accessible, high impact content that engaged both clinicians and the general public.
Aortic Healthwork Indonesia supported a regional hospital in redefining its brand position to remain competitive amid the rapid expansion of private healthcare networks. Although the hospital had a strong clinical reputation, its brand perception lagged due to outdated messaging and a lack of internal brand ownership. The initiative included a refreshed brand architecture, internal activation programs, and a strategic roadmap for external campaigns.
Aortic Healthwork Indonesia partnered with eye surgical technology providers to design a business strategy for modular ophthalmology services. The initiative introduced Fast Access Eye Care and popup clinic models to serve mobile, time-sensitive urban populations. By optimizing service flows, and focusing on value per minute, the approach enabled high-volume, elective eye care to scale effectively. Popup clinics were deployed at transit hubs, retail centers, and business districts to enhance brand exposure and bridge the gap between preventive screening and definitive treatment.